An Analysis of The Lowest Fares and Shortest Durations for Air-Tickets on Travel Agency Websites

Despite the existence of numerous published articles on website evaluations, the present tourism literature has no prior studies that examined the topics of lowest fares and shortest durations for air-tickets that are offered by travel websites. This study reports the findings of a study that investigated the practices of five online travel agency (OTA) websites. In terms of lowest airfares and the shortest in-flight durations (hereafter known as shortest durations) in four destinations for travelers who originated from Hong Kong, empirical findings showed the regional OTA outperformed other global leaders in airfares. Likewise, a smaller scale OTA offered lowest-fare air-tickets with the shortest durations. Practical implications are offered at the end of the article.     

The Impact of Visitor Behavior on the Environmental Protection of Tourist Farms in Guangdong

Some tourist farms established in the Chinese province of Guangdong suffer from a dearth of farm management and a lack of awareness of environmental protection issues among visitors, leading to pollution problems in farm tourism. The study reported in this paper examined how the managers of two farms protect the natural environment using the setting factors of physical orientation, interactive exhibits and the presence of tour guides, following the mindfulness and mindlessness model. The findings of the study revealed that the quality of the natural environment in both farms was acceptable, indicating the effectiveness of the setting factors. However, it was found that some signs were discolored and broken, there were insufficient interactive exhibits, and no tour guide service was available for individual visitors. Based on these findings, some recommendations are offered for farm managers on how to protect the natural environment.     

Social responsibility in youth service organizations: Hong Kong evidence

The paper attempts to investigate the key factors affecting the social responsibility development in social welfare organizations. The study also measures how social welfare organizations are performing towards the social responsibility objectives. This paper focuses on a study undertaken among a number of youth service organizations in Hong Kong. The results showed that youth service organizations perceive they have supportive organizational culture and the management has been showing strong willingness in promoting social responsibility. The people from a senior level see that the motivating factors are more important than the junior people, but they perceive the ‘social pressure’ is less important than the junior people. The big contrast implies that the management people do not take ‘social pressure’ into serious consideration. The study reveals a significant influence from the management on the adoption and implementation of social responsibility activities. This further confirms the importance on promoting social responsibility at the operational level, with the top management providing clear strategic direction, and supportive resources and environment.     

Estimation and pricing under long-memory stochastic volatility

We treat the problem of option pricing under a stochastic volatility model that exhibits long-range dependence. We model the price process as a Geometric Brownian Motion with volatility evolving as a fractional Ornstein–Uhlenbeck process. We assume that the model has long-memory, thus the memory parameter H in the volatility is greater than 0.5. Although the price process evolves in continuous time, the reality is that observations can only be collected in discrete time. Using historical stock price information we adapt an interacting particle stochastic filtering algorithm to estimate the stochastic volatility empirical distribution. In order to deal with the pricing problem we construct a multinomial recombining tree using sampled values of the volatility from the stochastic volatility empirical measure. Moreover, we describe how to estimate the parameters of our model, including the long-memory parameter of the fractional Brownian motion that drives the volatility process using an implied method. Finally, we compute option prices on the S&P 500 index and we compare our estimated prices with the market option prices.     

EEG 2017 — Mehr Markt bei der Erneuerbare-Energien-Förderung?

Within four years now, the German Renewable Energy Resources Act (EEG) has been amended in 2016 for the third time. The main point of the current reform is the extension of bidding schemes to determine the remuneration of renewable power generation. The articles analyses whether or not the expected decrease in costs and improvement of deployment control could ever occur, and considers the critique of thwarting the energy transition and jeopardising the diversity of actors involved in the industry.     

Customers’ emotions in service failure and recovery: a meta-analysis

Marketing Letters - Customers’ emotions have emerged as a dominant dimension in the complaint-handling domain. This research provides a quantitative synthesis of the role of emotions...     

Listen carefully: transgender voices in the workplace

Abstract

We find that only 17% of FTSE 100 company websites refer directly to transgender (‘trans’) individuals, illustrating the extent to which trans voices are unheard in the workplace. We propose that these voices are missing for a number of reasons: voluntary silence to protect oneself from adverse circumstances; the subsumption of trans voices within the larger ‘LGBT’ community; assimilation, wherein many trans voices become affiliated with those of their post-transition gender; multiple trans voices arising from diversity within the transgender community; and limited access to voice mechanisms for transgender employees. We identify the negative implications of being unheard for individual trans employees, for organizational outcomes, and for business and management scholarship, and propose ways in which organizations can listen more carefully to trans voices. Finally, we introduce an agenda for future research that tests the applicability of the theoretical framework of invisible stigma disclosure to transgender individuals, and calls for new theoretical and empirical developments to identify HRM challenges and best practices for respecting trans employees and their choices to remain silent or be heard.     

The need for services and technologies in physical fast fashion stores: Generation Y’s opinion

ABSTRACT

This study answers the question of in which services and technologies should fast fashion retailers with physical stores invest. Fifteen improvement options were identified through a literature review, corporate practice and expert interviews. Then, a sample of 255 members of Generation Y evaluated and classified these options as attractive, indifferent, must-be, one-dimensional, or reverse according to Kano’s approach using the segmented Kano perspective. Results show that Generation Y generally values service improvements (e.g. with respect to salesperson friendliness and competence) higher than technology improvements. However, this evaluation differs among customer segments: whereas quality-conscious fast fashion shoppers are mainly indifferent to technology improvements, other customer segments rate ‘3D Bodyscan’, ‘Barcode App’, ‘Click&Collect’, ‘iDressroom’, ‘iTerminal’, ‘Loc Aware App’, or ‘Self-Checkout’ as highly attractive.     

Have Australia's tourism strategies incorporated climate change?

Tourism is widely acknowledged as a key contributor to climate change, but it remains unclear how the tourism industry has been planning for climate change in practice. This paper conducts the most comprehensive critical review of Australia's tourism policy and planning documents to date. The paper explores the complex challenges posed by climate change to tourism and how tourism policy has been adapting over a 15-year period. Drawing on a longitudinal data-set of 477 Australian tourism policy and planning documents at the national, state, regional and local level, this research analyses the strategic discourse on climate change using content analysis and bibliometrics. The findings reveal opportunities, challenges and strategies for the tourism industry to contribute to the sustainable management of climate change. Opportunities include developing more “green” products, while strategies include establishing and/or participating in collaborative climate change schemes and strengthening dialogue surrounding climate change to aid the implementation of sustainable practices. Future research should consider the broader policy-making environment, such as the stakeholders, power and interest dynamics when analysing tourism strategies in relation to climate change.